Returns & Exchanges

At Vitaly, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return and exchange window for all items in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is unworn.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.